Privacy Policy

Introduction

Welcome to Host TalkDrove ("we," "our," or "us"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This privacy policy explains how we collect, use, and protect your personal information when you use our WhatsApp bot deployment platform.

Information We Collect

We collect the following types of information:

  • Account information (email address, password)
  • WhatsApp session IDs for bot deployment
  • Bot configuration settings
  • Usage data and platform analytics
  • Communication data when you contact our support

How We Use Your Information

We use your information to:

  • Provide and maintain our bot deployment services
  • Process and manage your bot deployments
  • Send important service updates and notifications
  • Improve our platform and user experience
  • Respond to your inquiries and support requests
  • Ensure platform security and prevent abuse

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encrypted storage of sensitive data
  • Secure session management
  • Regular security assessments
  • Access controls and authentication mechanisms

Your Rights and Controls

You have the right to:

  • Access and update your personal information through your account dashboard
  • Change your account password at any time
  • Manage or delete your deployed bots
  • Request deletion of your account and associated data
  • Opt-out of non-essential communications

Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time through your dashboard or by contacting us.

Third-Party Services

Our platform integrates with WhatsApp and may utilize other third-party services for hosting and analytics. These services have their own privacy policies and data handling practices.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: contact@talkdrove.com

Updates to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes through our platform or via email.

Last updated: October 25, 2024

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